Terms of Service

Effective date: 21 April 2026

These Terms of Service ("Terms") govern your access to and use of the Helm mobile application and the helmfit.com website (collectively, the "Service"), operated by Helm ("we", "us", "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years of age to use the Service. If you are under 18, you represent that you have the consent of a parent or legal guardian. By using the Service, you represent and warrant that you meet these requirements and that the information you provide during registration is accurate and complete.

2. Account Registration and Security

To use the Service, you must create an account with a valid email address and password. You are responsible for:

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

3. The Service

Helm is a fitness tracking application that allows you to log workouts, track runs with GPS, monitor nutrition, record body measurements, and track progress over time. The Service includes cloud synchronisation of your data across devices.

The Service is provided on an "as-is" and "as-available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components.

4. Subscriptions and Billing

Helm is free to download and use. A paid tier called Full Sail unlocks additional features (including advanced strength tools, advanced cardio tools, progress photos, barcode scanning, saved meals, workout templates, and micronutrient tracking). Subscriptions are offered as recurring plans; specific durations, pricing, and any free trial terms are shown in the app at the time of purchase.

Auto-renewal. Subscriptions automatically renew at the end of each billing period at the then-current price unless cancelled at least 24 hours before the end of the current period. Your account will be charged within 24 hours prior to the end of the current period.

Managing and cancelling. You can manage or cancel your subscription at any time:

Cancelling disables auto-renewal; your access continues until the end of the current billing period.

Free trials. If a free trial is offered and you do not cancel before the trial ends, your subscription will automatically begin at the stated price. Any unused portion of a free trial is forfeited upon purchase of a subscription, where applicable.

Refunds. All payments are processed by Apple or Google. Refund requests are handled according to their respective policies. We do not have direct access to payment records and cannot issue refunds ourselves, except where required by law.

Price changes. If we change the price of a subscription, we will notify you in advance. If you do not agree to the new price, you may cancel before the change takes effect.

5. Health and Fitness Disclaimer

Helm is a fitness tracking tool. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Features such as one-rep max estimates, race predictions, pace guidance, and nutritional tracking are informational tools only.

You should:

You acknowledge that all physical exercise carries inherent risks, and you participate in any exercise or dietary programme at your own risk.

6. Your Data

You retain ownership of all fitness data, personal information, and content you create or upload through the Service ("Your Data"). By using the Service, you grant us a limited licence to store, process, and transmit Your Data solely for the purpose of providing and improving the Service.

You can export Your Data at any time in standard formats (JSON, CSV) from within the app. You can delete your account and all associated cloud data at any time. For full details on how we handle your data, please refer to our Privacy Policy.

7. Acceptable Use

You agree not to:

8. Intellectual Property

The Service, including all software, design, content, features, graphics, and underlying technology, is owned by Helm and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to use the Helm name, logo, trademarks, or other brand elements except as necessary to use the Service as intended.

9. Third-Party Services

The Service integrates with third-party services, including:

Your use of these integrations may be subject to the respective third parties' terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

10. Updates and Changes

We may update the Service from time to time to add features, fix issues, or improve performance. We may also modify these Terms. If we make material changes to these Terms, we will notify you through the app or on our website and update the effective date above. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Service.

11. Termination

You may stop using the Service at any time by deleting your account from within the app or by contacting us. Upon account deletion, your cloud data will be permanently removed from our servers. Cancelling a Full Sail subscription must be done separately through your Apple ID or Google Play account (see Section 4).

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, violation of these Terms, abusive behaviour, or activity that threatens the security or integrity of the Service.

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including, without limitation, Sections 5, 8, 10, 12, 13, and 14) shall survive.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Helm and its developers, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

In no event shall our total aggregate liability exceed the greater of (a) the amount you paid for the Service in the twelve (12) months preceding the claim, or (b) fifty US dollars (USD $50).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Helm and its developers, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating formal proceedings, you agree to attempt to resolve any dispute informally by contacting us at the email address below. If the dispute is not resolved within thirty (30) days, either party may proceed with formal proceedings.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Helm regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

17. Contact Us

If you have questions about these Terms, please contact us at helmfitness@outlook.com.